Year: 2025
Type: preprint
Abstract: Social robots are increasingly being deployed in public spaces, where they face not only technological difficulties and unexpected user utterances, but also objections from stakeholders who may not be comfortable with introducing a robot into those spaces. We describe our difficulties with deploying a social robot in two different public settings: 1) Student services center; 2) Refugees and asylum seekers drop-in service. Although this is a failure report, in each use case we eventually managed to earn the trust of the staff and form a relationship with them, allowing us to deploy our robot and conduct our studies.
Source: arXiv (Cornell University)
Authors: Ashkenazi, Shaul, Skantze, Gabriel, Stuart-Smith, Jane, Foster, Mary Ellen
Language: English
Subfield: Social Psychology
Field: Psychology
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W7076187028
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