Artificial intelligence: Its implementation in philippine healthcare institutions
Year: 2025
Type: article
Abstract: Artificial intelligence (AI) is rapidly gaining attraction in numerous private and public organizations in the Philippines. It is a technology used in many aspects of human resource functions such as in education institutions. Thus, this study investigated how human resource practitioners in healthcare institutions across two Bulacan towns perceived AI. Two hundred and one electronic survey questionnaires (distributed via Google Forms) were sent to different practitioners in hospitals and clinics. The researchers aimed to investigate how perceived risks and technological awareness affected the participants. They also sought to examine the relationship between human resource functions and AI. The researchers used PLS-SEM for the quantitative research design of the study. Findings showed a significant correlation between AI and personal innovativeness, and between human resource functions and both personal innovativeness and technological awareness. Conversely, no positive relationship was found between human resource practitioners' use of AI and their HR functions. Practitioners were not yet ready to fully implement AI and reap its benefits. Finally, perceived risks significantly affected the relationship between human resource functions and technological awareness. The results strongly suggest that more Philippine health professionals will eventually adopt this technology to streamline its use, reduce errors by practitioners, and improve organizational performance.
Authors: Maria N. Cusipag, Ayodele Solomon Oluyinka, Ricardo S. Jimenez, Reian A. Gonzales, Rejoice L. Ferrer
Language: English
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W7077052544
FWCI:
Cites:
Cited by:
Related to: