Work

Conversational {AI} for Web Inclusivity: Technologies, Design Patterns and Development Toolkits

Year: 2023

Type: conference-paper

Abstract: Digital services can represent an important channel for granting access to knowledge, education, and work. Expecially to the citizens living with disabilities. However, as of now, the Web is conceived essentially for visual fruition and is inadequate for all those users living with permanent or situational impairments. Conversational AI is emerging as a technology apt for the development of inclusive and accessible applications, but there is still a lack of guidance specific to the design of inclusive Conversational AI systems. This research proposes to identify guidelines, interaction patterns, and enabling technology for a new paradigm for accessible conversational web browsing.

Source: Virtual Community of Pathological Anatomy (University of Castilla La Mancha)

Author: Piro, Ludovica

Institution: Politecnico di Milano

Language: English

Topic: Digital Accessibility for Disabilities

Subfield: Human Factors and Ergonomics

Field: Social Sciences

Domain: Social Sciences

SDG: Reduced inequalities

Open Access status: green

OpenAlex ID: W7077244783

FWCI:

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Related to: 10