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Assessment of Nigerian Airline Services in the Post-COVID-19 Era

Year: 2025

Type: preprint

Abstract: This thesis investigates the impact of the COVID-19 pandemic on the Nigerian aviation industry, focusing on operational resilience and passenger satisfaction. It evaluates how airlines adapted through safety measures, digital innovations, and flexible service delivery during the post-pandemic recovery phase. The study combines primary passenger surveys with secondary performance metrics (RPK, load factor, yield) to identify strategies that supported the industry’s recovery and recommends measures to strengthen operational resilience in Nigeria.

Source: OSF Preprints (OSF Preprints)

DOI: 10.5281/zenodo.16941707

Author: Aruwajoye, Gifty Tolulope

Institution: Federal University of Technology

Language: English

Topic: Aviation Industry Analysis and Trends

Subfield: General Economics, Econometrics and Finance

Field: Economics, Econometrics and Finance

Domain: Social Sciences

SDGs: Industry, innovation and infrastructure, Decent work and economic growth

Open Access status: green

OpenAlex ID: W7077524596

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