Work

Bridging Expectations and Perceptions: A SERVQUAL Approach to Evaluating Wi-Fi Services in Higher Education

Year: 2025

Type: article

Source: Springer Link (Chiba Institute of Technology)

DOI: 10.1051/e3sconf/202564506010/pdf

Authors: Berlian Maulidya Izzati, Friday Zahrotul Jannah, Dwi Fatrianto Suyatno, Ardhini Warih Utami, Bonda Sisephaputra, Muhardi Saputra, Ahmad Almaarif

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W7078763810

FWCI:

Cites:

Cited by:

Related to: