The Effect of Perceived Ease of Use, Perceived Benefits, and Security on the Intention to Reuse the E-Wallet With Trust as an Intervening Variable
Year: 2025
Type: article
Abstract: The aim of this research is to analyze the effect of perceived ease of use, perceived benefits, and security on the intention to reuse the e-wallet, with trust serving as an intervening variable. The method of analysis utilized in this research is quantitative primary data, with the following test stages: validity, reliability, feasibility, goodness of model, and bootstrapping. The data for this research was acquired employing a questionnaire instrument with 200 respondents. The sampling method employed in this research is non-probability sampling with the purposive sampling technique. The test tool utilized is Structural Equation Modeling (SEM) with SmartPLS software version 4. The findings revealed that the security variable had no significant effect on the intention to reuse the e-wallet, whereas the variables perceived ease of use, perceived benefits, and trust had a significant and favorable effect on the intention to reuse. The variables of perceived ease of use, perceived benefits, and security have a significant and positive effect on trust.
Authors: Delia Sylviani, Farida, Budi Hermana
Institution: Gunadarma University
Language: English
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W7081573901
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