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Digitalization of Public Services and Improvement of the E-government System

Year: 2025

Type: article

Abstract: This article explores the processes of digitalization in public services and the development of e-government systems, with a special focus on the Republic of Uzbekistan as part of global digital transformation trends. The analysis emphasizes the theoretical and practical aspects of digital governance, institutional reforms, legal frameworks, and international experiences. The article also examines the role of information and communication technologies (ICTs) in improving efficiency, transparency, and accountability of public administration. Particular attention is given to challenges such as cybersecurity, digital inequality, and interoperability of state platforms. Finally, recommendations are proposed to enhance the effectiveness of e-government and ensure sustainable socio-economic development.

Source: Zenodo (CERN European Organization for Nuclear Research)

DOI: 10.5281/zenodo.17197273

Author: Rahimova, Mohinur

Language: English

Topic: E-Government and Public Services

Subfield: Political Science and International Relations

Field: Social Sciences

Domain: Social Sciences

SDGs: Peace, justice, and strong institutions, Industry, innovation and infrastructure

Open Access status: green

OpenAlex ID: W7083300359

FWCI:

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