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An Investigation Into the Perceived Job Burnout Among IT Personnel in China

Year: 2025

Type: article

Abstract: Although job stress is a worldwide problem, the perceived expression of people differs in diverse cultural societies. Thus, this study expects to explore the job burnout of Chinese ITP. We know that Mainland China (the PRC) and Taiwan share the same language and inherit Chinese culture; thus, this study based on Job Burnout Model and Chinese Guanxi* Perspective adopts qualitative research method to collect ITP's data from the PRC and Taiwan. Then, this study selected nine ITP in the PRC, and 10 ITP in Taiwan as the cases, and the interviews were taped, with agreement from the interviewees. Therefore, the current study finds that (1) permeability is a critical factor of the technology characteristics; (2) permeability influences organizational factors and ITP's emotional job demands; (3) Chinese guanxi also influences organizational factors, technology characteristics, and job resources of Chinese ITP. Finally, this study contributes to both the academics and practice of the job burnout issue.

Source: Journal of Global Information Management

DOI: 10.4018/jgim.389706

Authors: Ling-hsing Chang, Sheng Wu

Institutions: National Sun Yat-sen University, Southern Taiwan University of Science and Technology

Language: English

Topic: Stress and Burnout Research

Subfield: Social Psychology

Field: Psychology

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: diamond

Funders: Ministry of Science and Technology, Taiwan, National Science and Technology Council