Cybersecurity Challenges in E-commerce: Protecting Consumer Data in the Digital Marketplace
Year: 2025
Type: article
Abstract: The rapid ascent of online purchasing has been immensely beneficial to both businesses and customers due to the convenience and accessibility it provides. Concerns about the security of consumer data have emerged as a result of the shift to digital platforms. The proliferation of online purchases that include the disclosure of private financial and personal details has raised the stakes for cybercriminals looking to steal sensitive information. Cybersecurity threats are a real concern for online retailers, highlighting the critical nature of safeguarding consumer information in this setting. More traditional dangers like phishing, malware, and data breaches are addressed, while more modern ones like assaults driven by AI are also covered. laws, particularly those pertaining to data protection, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), for the purpose of protecting client privacy. By analyzing industry best practices and case studies, businesses may learn how to adopt robust cybersecurity measures such as encryption, multi-factor authentication, and secure payment gateways to protect customer information and maintain their confidence. Last but not least, cybersecurity is an integral aspect of building a reliable online marketplace that ensures consumer confidence and companies' success in the long run.
Author: Dr Satya Parkash
Language: English
Subfield: Information Systems
Field: Computer Science
Domain: Physical Sciences
Open Access status: hybrid
OpenAlex ID: W7083594102