Work

Report on the evaluation of the Batho Pele principle of value for money in the public service

Year: 2025

Type: article

Abstract: The discriminatory apartheid-based system caused extreme inequities in the delivery of services in South Africa. These inequities were based on racial discrimination and were reflected in the way members of the public were treated by civil servants. The White paper on Transforming Service Delivery was introduced as part of the process of transformation the Public Service into a more equitable and eople-centred civil service under the new democratic government.

Source: Human Science Research Council SA

DOI: 10.14749/30352306

Author: Human Sciences Research Council

Language: English

Topic: Public Administration in Developing Nations

Subfield: Political Science and International Relations

Field: Social Sciences

Domain: Social Sciences

SDGs: Reduced inequalities, Peace, justice, and strong institutions

Open Access status: green

Funder: Human Sciences Research Council

OpenAlex ID: W7090914734

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