Engaging with AI in Crowdsourced Digitization of Ancient Texts: User Perception and Interaction
Year: 2025
Type: article
Abstract: ABSTRACT This paper explores how users perceive and interact with AI in a crowdsourcing ancient texts digitization project. We conducted semi‐structured interviews with 28 participants from the ancient text digitization crowdsourcing project “I am a Collator of Ancient Texts”. Participants viewed AI recognition as accurate and efficient but noted its limits with deteriorated text quality and complex layouts. We found that AI misidentification or failure to provide alternative character suggestions may reduce users' task completion efficiency or even influence their task selection. A key theme emerging from the study is user trust development when interacting with AI—despite initial skepticism, trust in AI technologies gradually increased with positive interaction experiences, leading users to adjust their validation strategies. We also observed that participants acquired knowledge from AI recognition and suggestion results, but could also be misled when AI made errors. This study contributes to understanding human‐AI collaboration in crowdsourced cultural heritage digitization and suggests that future platforms should provide customizable confidence indicators, clearer AI explanations, and learning supports to accommodate diverse users.
DOI: 10.1002/pra2.1352
Authors: Chenyu Zhang, Wenqi Li, Zeyang Luo, Pengyi Zhang
Institution: Peking University
Language: English
Subfield: Literature and Literary Theory
Field: Arts and Humanities
Domain: Social Sciences
Open Access status: bronze
Awards: G2772652594, G4665483522
OpenAlex ID: W7092209630
