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A new perspective on eHealth acceptance: Combining health-related factors with the Technology Acceptance Model

Year: 2025

Type: article

Abstract: The adoption of eHealth solutions remains limited. To better understand internal factors influencing technology use, we propose an integrative conceptual model combining the Technology Acceptance Model (TAM) with elements from Protection Motivation Theory (PMT) and procedural aspects of health behavior. Our model includes a decision loop and integrates protection motivation to influence the Intention to Use. It introduces a Cost-Benefit Appraisal focused on the Perceived Usefulness of eHealth solutions. The decision loop enables to take account for changing health conditions and user experiences with the technology. Our approach aims to enable empirical evaluation, extend models to include health-specific constructs and support the development of adaptable evaluation tools. Future research is necessary for empirical validation.

Source: DOAJ (DOAJ: Directory of Open Access Journals)

DOI: 10.3205/mibe000288

Authors: Grashof, Robin, Breil, Bernhard, Lipprandt, Myriam

Institutions: Hochschule Niederrhein, RWTH Aachen University

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

SDG: Good health and well-being

Open Access status: green

OpenAlex ID: W7092292617