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Internal Corporate Social Responsibility (ICSR): Scale Adaptation and Validation in the Banking Industry

Year: 2025
Type: article
Abstract: ABSTRACTThe present study intends to adapt and validate a scale to measure internal CSR practices in the bankingindustry. A Four-step procedure was followed for scale validation.Initially, a preliminary test was conducted totest common method bias followed by EFA (n= 217), CFA (n=345), and lastly, reliability and validity analysiswas done. The quantitative research method covered 850 bank employees in 3 stages, of which 612 responseswere gathered and analyzed using standardized statistical tools. A tool of 20items was adapted and validated formeasuring internal CSR. Results revealed that the scale is valid and reliable for bank employees. The studydevelops a short yet comprehensive scale to measure internal CSR, especially for the banking industry,contributing to the literature and practice.
Author: Akanksha Rawat, Vivek Dabral, Mahak Makhija, Anshi Aswal & Prof. H. C Purohit
Language: English
Open Access status: green
OpenAlex ID: W7095004997
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