Work

Knowledge Management: A Primer

Year: 2004

Type: article

Abstract: Knowledge Management is an expanding field of study. In this paper we clarify and explain some of the terms and concepts that underlie this field. In particular we discuss knowledge and its related philosophies; how the sociotechnical aspects of organizations can assist in knowledge management and how communities of practice can thus be supported; how knowledge can be valued in an organization; and the idea of intellectual capital. We conclude that knowledge management is not an easy 'fix' to an organisation's problems. Implemented well it can increase productivity, improve worker collaboration, and shorten product development times. Implemented badly it may incur significant costs without delivering these benefits.

Source: Communications of the Association for Information Systems

DOI: 10.17705/1cais.01421

Author: Elayne Coakes

Institution: University of Westminster

Language: English

Topic: Knowledge Management and Sharing

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: bronze

Funders: Harvard University, London School of Economics and Political Science, University of Cambridge, University of Oxford, Indian Council of Philosophical Research, University of the Aegean

OpenAlex ID: W2155427743

FWCI: 1.964

Cites: 148

Cited by: 33

Related to: 9