Power and Communication: Theories, Dynamics, and Applications
Year: 2025
Type: article
Abstract: This presentation provides a comprehensive exploration of the intricate relationship between power and communication within organizational contexts. It begins by defining power as the capacity to secure compliance, distinguishing it from the legitimate right of authority and the voluntary inspiration of leadership. The analysis is grounded in the five bases of power—referent, expert, legitimate, reward, and coercive—illustrating how each can be strategically deployed or misused. The document further elucidates how power dynamics are fundamentally mediated through communication, drawing on classic models (Shannon-Weaver, Berlo, Schramm) and critical theories (Marxist, Post-structuralist) to reveal how power holders control channels, frame messages, and manage information access to maintain influence. This theoretical framework is brought to life through compelling case studies of organizational failures—the Challenger disaster, Volkswagen emissions scandal, and Wells Fargo sales practices—which starkly demonstrate how power imbalances and communication breakdowns can lead to ethical crises and catastrophic outcomes. Ultimately, the presentation argues for a transformational approach to leadership. It concludes with strategic recommendations for fostering ethical organizational environments, including transparent communication, robust feedback mechanisms, and the empowerment of employees. The core thesis is that sustainable success is achieved not through coercive power, but by leveraging communication to create equitable, open, and ethically sound organizations where diverse voices are heard and critical information can flow freely.
Author: Tan, Kwan Hong
Institution: Singapore University of Social Sciences
Language: English
Subfield: Strategy and Management
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W7101426253
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