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Intrinsic Motivation and Extra-role Behavior: Examining the Impact of Volunteering Meaningfulness on Organizational Citizenship Among Sarawak Civil Servants

Year: 2025

Type: article

Abstract: Recent reforms in Sarawak’s civil service have replaced pension benefits with a contribution-based scheme for new hires, raising concerns about equity, morale, and retention. This study explores whether Volunteering Meaningfulness (VM) influences Organizational Citizenship Behavior (OCB) among civil servants in this changing policy environment. Guided by equity theory and intrinsic motivation literature, survey data were collected and analyzed to examine the relationship between VM and OCB. The results show that employees who find volunteering meaningful are more likely to engage in positive, discretionary workplace behaviors. These findings suggest that promoting meaningful voluntary activities can help sustain motivation and commitment despite structural changes. The study contributes to public sector research by highlighting the role of intrinsic motivation in shaping workplace behavior.

Source: International Journal of Law Government and Communication

DOI: 10.35631/ijlgc.1041017

Authors: Shahrizul Amizan Sahari, Kuldip Singh, Noni Harianti Junaidi

Institutions: Universiti Teknologi MARA System, Universiti Teknologi MARA

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Decent work and economic growth, Peace, justice, and strong institutions

Open Access status: diamond

OpenAlex ID: W7105524702

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