Work

Ongoing Situation of Policies for Supporting Vulnerable Groups Gaining Access to Online Public Service in the Digital Era

Year: 2025

Type: article

Abstract: In the ever more interconnected world thanks to the invention of the internet, it is important to make sure that everyone can secure their own rights to access the modern online public services, especially the vulnerable groups. This paper will analyze the current state and present challenges in rolling out these policies to support the vulnerable groups in District 12, Ho Chi Minh City; and from there making suggestions to improve the coverage of said policies.

Source: Zenodo (CERN European Organization for Nuclear Research)

DOI: 10.5281/zenodo.17669894

Author: Dr. NGUYEN THI HONG CAM

Institution: Trade Union University

Language: English

Topic: E-Government and Public Services

Subfield: Political Science and International Relations

Field: Social Sciences

Domain: Social Sciences

SDGs: Reduced inequalities, Peace, justice, and strong institutions, Industry, innovation and infrastructure

Open Access status: green

OpenAlex ID: W7106313851

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