Work

The Impact of Personal Service and Non-Face-to-Face Service at Restaurant Customer Touchpoints on Trust and Word-of-Mouth Intention

Year: 2025

Type: article

Study design: Observational Study

Source: 외식경영연구

DOI: 10.47584/jfm.2025.28.5.263

Author: Dong-Jun Lee

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W7106496313

FWCI:

Cites:

Cited by:

Related to: