The Future of Point-of-Sale User Experience in Ledger-Native Payments
Year: 2025
Type: article
Abstract: Ledger-native payment systems introduce a radically new interaction paradigm at the point of sale. Rather than relying on legacy card-based processing networks, these systems enable merchant devices and user devices to collaboratively perform the construction, authorization, signing, and broadcasting of a transaction directly to a digital ledger. Once biometric authentication is performed on the user’s device, the remaining steps of the payment flow may be distributed flexibly between the devices. This shift allows the point-of-sale environment to evolve into an expressive, adaptive, and deeply interactive interface layer. This white paper presents a comprehensive exploration of the experiential landscape surrounding ledger-native payments, mapping the full set of user-experience, sensory, identity, environmental, and data-driven capabilities that emerge once retail transactions operate directly on a cryptographic substrate. The document is fully self-contained and articulates the future UX domain rather than any specific implementation.
Author: CTAP
Language: English
Subfield: Human-Computer Interaction
Field: Computer Science
Domain: Physical Sciences
Open Access status: green
OpenAlex ID: W7107948842
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