Work

Customer Loyalty in State-Owned Retail Banking: Evidence from Lamongan, Indonesia

Year: 2025

Type: conference-paper

Study design: Observational Study

Source: Ubaya Repository (University of Surabaya)

Authors: Hariadi, Sugeng, Rahayu, Siti

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W7112290730

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