Work

Choosing self-service technologies or interpersonal services—The impact of situational factors and technology-related attitudes

Year: 2011

Type: article

Study design: Observational Study

Source: Journal of Retailing and Consumer Services

DOI: 10.1016/j.jretconser.2011.06.003

Authors: Cees J. Gelderman, Paul W.Th. Ghijsen, Ronnie van Diemen

Institution: Open University of the Netherlands

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2034499714

FWCI: 6.507

Cites: 43

Cited by: 159

Related to: 10