Work

Understanding the Effect of Perceived Supervisor Unavailability on Job Satisfaction, Counterproductive Work Behaviors, and Intent to Quit

Year: 2025

Type: dissertation

Abstract: This study aims to examine the influence of supervisor unavailability on employee job satisfaction, counterproductive work behaviors, and intent to quit. It introduces the construct of Perceived Supervisor Unavailability (PSU), defined as the employee's perception that their supervisor is not present, reachable, or responsive during times when support or input is expected or needed. Grounded in Job Demands-Resources and Social Exchange Theory, this study will look at personal and organizational resources as mediators of the PSU-work outcomes relationship. Role clarity acting as personal resource and perceived supervisor and organizational support, acting as organizational resources are expected to reduce the influence of PSU on work outcomes. Data will be collected from both employees and supervisors working on-site and hybrid/remote conditions to examine whether physical presence influences PSU.

Source: UTC Scholar (University of Tennessee at Chattanooga)

Authors: Wasner, Paul-Augustin, Cunningham, Christopher J, O'Leary, Brian J., Black, Kristen

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: green

OpenAlex ID: W7112774353

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