From Current Maintenance Challenges to Optimized Workflows: A Web-Based Solution Inspired by Digital Product Passports
Year: 2025
Type: dissertation
Abstract: This study investigates inefficiencies in accessing technical documentation for facility maintenance, proposing a web-based solution inspired by Digital Product Passports to improve efficiency in complex building systems. Focusing on lighting fixtures, the research identifies critical information needs, evaluates current access methods, and assesses the potential impact of a web-based solution on maintenance workflows. A case study was conducted, integrating a document analysis of a lighting company’s data, and semi-structured interviews with six maintenance professionals from various industries. Findings highlight significant challenges, including retrieval delays, reliance on non-searchable formats, and limited historical data access, often leading to reactive maintenance. Maintenance teams need structured data, such as technical specifications, warranty details, and maintenance records, to enable proactive strategies. The proposed web-based solution, where product data is structured and accessible via a QR code linking to a website, offers instant access to such data, potentially reducing search times and supporting predictive maintenance. Interview participants viewed the solution positively, though scalability and security concerns were raised. The study underscores the solution’s potential to standardize information access, streamline maintenance, and reduce downtime in complex facilities, contributing to facility management with a practical digital approach.
Authors: Has, Berkay, Jamshidi, Ali
Institution: Jönköping University
Language: Swedish
Subfield: Building and Construction
Field: Engineering
Domain: Physical Sciences
Open Access status: green
OpenAlex ID: W7113685962