The Impact of Adhering to Islamic Ethical Principles in Digital Service Design on the Quality of Life of Persons with Disabilities in the Digital Age
Year: 2025
Type: article
Abstract: This study explores how adherence to Islamic ethical principles in digital service design influences the quality of life of persons with disabilities, especially amid rapid digital transformations. These transformations offer significant opportunities but also pose challenges that require clear ethical foundations. The research adopts digital ethics as a value-based framework that regulates behaviour in digital environments, ensuring fairness, safety, and inclusivity. It emphasizes key Islamic ethical principles justice, compassion, human dignity, and the alleviation of hardship as guiding values for developing digital systems that protect users’ rights and enhance their well-being. The study examines the multidimensional concept of quality of life for persons with disabilities, including health, social integration, empowerment, and access to digital resources. It reviews global and regional literature demonstrating the positive impact of digital services on improving the lives of individuals with disabilities, while also highlighting persistent ethical challenges such as the digital divide, accessibility limitations, privacy risks, and inadequate inclusive design. Furthermore, the study analyses how Islamic ethics can strengthen digital service design by promoting digital justice, safeguarding data, enhancing usability, and ensuring equality among users. The findings reveal that integrating Islamic ethical principles into digital design provides an effective approach for supporting the rights and well-being of persons with disabilities. This integration bridges ethical values with technological practices, creating systems grounded in fairness, responsibility, inclusivity, and privacy protection. The study recommends incorporating Islamic ethical frameworks in digital development processes, involving persons with disabilities in decision-making, and adopting policies that advance social justice and full digital inclusion.
Authors: Ahmed Abdulla Rashed Sulaiman Alshamsi, Nurazmallail Bin Marni
Institution: University of Technology Malaysia
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W7114787969
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