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Effects of service quality, perceived value, customer satisfaction on behavioral intentions in platform-based online food delivery services

Year: 2025

Type: article

Study design: Observational Study

Source: British Food Journal

DOI: 10.1108/bfj-05-2025-0611

Authors: Sunitiya Thuannadee, Panchalee Praneetpholkrang

Institution: Suranaree University of Technology

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W7114923866

FWCI: 6.411

Cites: 59

Cited by: 5

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