Work

Evaluating the Usability and Effectiveness of the MHS GENESIS Patient Portal to Support Military Healthcare

Year: 2025
Type: article
Abstract: This work was completed as a final project in partial fulfillment of the requirements for a graduate degree in population health informatics. The study examines user-reported usability experiences with the MHS GENESIS Patient Portal using a mixed-methods approach, including the System Usability Scale (SUS), heuristic evaluation, and semi-structured interviews. The analysis focuses on perceived usability and user interaction challenges within an academic context. This work is not intended for journal submission or public dissemination beyond academic course requirements.
Author: XIE, JING
Language: English
Open Access status: green
OpenAlex ID: W7115176305
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