Year: 2025
Type: article
Abstract: Digital transformation in Malaysian SMEs typically starts with basic platforms like websites and social media for client engagement but often fails to result in significant business performance improvements.Many SMEs are merely computerized and lack integration of advanced technologies.A major barrier to effective transformation is a limited understanding of advanced technologies such as Cloud Computing, Artificial Intelligence, and Machine Learning, critical for aligning with modern business models.This study evaluates the impact of these technologies on business performance within SMEs, utilizing a quantitative approach with simple random sampling and an online survey of 267 participants.Data will be analyzed through descriptive and inferential statistics to determine the relationship between advanced technology adoption and business performance enhancements.The findings aim to offer insights into the challenges and opportunities for Malaysian SMEs in their digital transformation efforts.
Authors: Qian Jiang, Wael Bakhit, Veland Ramadani
Language: English
Subfield: Management of Technology and Innovation
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W7117266872
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