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The impact of workplace violence against healthcare workers on organisational commitment and job satisfaction

Year: 2025

Type: article

Abstract: This study examined differences in organisational commitment and job satisfaction among emergency department healthcare workers in Kars Province, Turkey, according to their exposure to workplace violence. Using a quantitative, cross-sectional design, data were collected from 127 healthcare professionals in Kars Province between July 2024 and February 2025 through a demographic questionnaire, the Meyer & Allen (1991) Organisational Commitment Scale, and the short form of the Brayfield & Rothe (1951) Job Satisfaction Scale. Findings show that 54.3% of participants experienced workplace violence, predominantly verbal and often perpetrated by patients' relatives. Exposure to violence significantly reduced organisational commitment (p = .047) and job satisfaction (p = .044). A positive relationship was identified between job satisfaction & organisational commitment (r = .367, p < .01), with normative commitment displaying the strongest link. The results highlight the need for targeted violence prevention strategies, training for less experienced staff, and institutional support systems to protect healthcare workers' well-being and enhance workplace outcomes.

Source: Business And Management Studies An International Journal

DOI: 10.15295/bmij.v13i4.2672

Author: Enes Kaya

Institution: Kafkas University

Language: English

Topic: Workplace Violence and Bullying

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

SDGs: Decent work and economic growth, Good health and well-being, Peace, justice, and strong institutions

Open Access status: diamond

OpenAlex ID: W7117303967

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