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Digital Transformation Roadblocks: Challenges Face by Small and Medium Enterprises (SMEs) in Integrating Digital Technology

Year: 2025

Type: article

Abstract: In an era defined by rapid digital advancement, Small and Medium Enterprises (SMEs) must embrace digital transformation to remain competitive in the marketplace. However, many SMEs face significant challenges when integrating digital technology into their business operations. This study aims to explore these challenges in-depth, with a particular focus on identifying the factors that hinder the digital transformation of Malaysian SMEs. By synthesizing existing knowledge through secondary data sources, such as journals and articles from online databases, this research provides a comprehensive understanding of the barriers faced by SMEs in adopting digital technology such as Internet of Things (IoTs), cloud computing, big data, blockchain, and artificial intelligence (AI). The findings contribute valuable insights to SMEs, policymakers, and researchers, especially in developing countries, highlighting the importance of addressing these challenges to promote growth and sustainability in the digital era.

Source: International Journal of Academic Research in Business and Social Sciences

DOI: 10.6007/ijarbss/v15-i12/27377

Authors: Hafinas Halid, Nurul Aina Johari, Suraya Binti Yope @ Yahya, Norzalila Jamaludin

Institutions: Universiti Utara Malaysia, Universiti Teknologi MARA

Language: English

Topic: Digital Innovation in Industries

Subfield: Management of Technology and Innovation

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Industry, innovation and infrastructure, Decent work and economic growth

Open Access status: diamond

OpenAlex ID: W7117459442