Work

Managing Trust and Satisfaction to Enhance Loyalty in Avoiding Dispute Construction Contract Conflicts

Year: 2025

Type: article

Study design: Observational Study

Source: Journal of Legal Affairs and Dispute Resolution in Engineering and Construction

DOI: 10.1061/jladah.ladr-1441

Authors: Augustinus Setijanto, Sarwono Hardjomuljadi, Mega Waty

Institution: Tarumanagara University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W7117786252

FWCI:

Cites: 49

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