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The Impact of Employees’ Psychological Empowerment on the Egyptian Travel Agencies' Innovation Capability

Year: 2025

Type: article

Abstract: Employees’ Psychological Empowerment (PE) refers to a psychological state in which employees perceive control over their work, feel capable in their roles, and believe their contributions are meaningful. This empowerment stems from intrinsic motivation, as employees experience autonomy, competence, and a sense of impact in their work. This research aims to assesses the impact of employees’ psychological empowerment on the innovation capability of Egyptian travel agencies. A quantitative approach was used, with data collected through a questionnaire distributed to a random sample of 356 employees from Egyptian travel agencies. The results reveal a positive relationship between psychological empowerment and innovation capability, indicating that empowered employees contribute more effectively to organizational innovation.Based on these findings, the study recommends several strategies to enhance psychological empowerment and innovation. First, organizations should involve employees in decision-making by seeking their input on operational improvements, customer service strategies, and new service offerings. Second, recognition systems should be implemented to highlight how employees’ ideas lead to tangible changes, such as sharing success stories in meetings or newsletters. Finally, delegating meaningful project ownership can reinforce employees’ sense of influence and contribution, further strengthening their empowerment and fostering innovation. These practices can help travel agencies leverage psychological empowerment to drive creativity and competitive advantage. This research aims to measure the Impact of Employees’ Psychological Empowerment on the Egyptian Travel Agencies' Innovation Capability.

Source: International Journal of Tourism and Hospitality Management

DOI: 10.21608/ijthm.2025.469783

Authors: Silvia Kamal Wadee, Sabreen Gaber Abd Eljalil, Khaled Soliman Abdel-Halim

Institution: Luxor University

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Decent work and economic growth, Industry, innovation and infrastructure

Open Access status: diamond

OpenAlex ID: W7118874606

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