Work

Redefining service convenience: developing and validating the inclusive service convenience (INSCON) scale

Year: 2026

Type: article

Source: Journal of Services Marketing

DOI: 10.1108/jsm-04-2025-0286

Authors: Nadeem Khalid, Anna Paraskevopoulou, Marijana Baric, Saqib Ali

Institutions: Anglia Ruskin University, COMSATS University Islamabad

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Reduced inequalities

Open Access status: closed

OpenAlex ID: W7123409303

FWCI:

Cites: 67

Cited by:

Related to: