Work

Integrating Deep Learning and NLP in AI Chatbots for Education and Mental Health: A State-of-the-Art Review

Year: 2026

Type: article

Abstract: Artificial Intelligence (AI)–based chatbot?solutions have been capturing increasing attention as tools from which to re-imagine education and mental health support infrastructures. Through a combination of Natural Language Processing (NLP) and deep learning methods, such agents are able?to deliver personalized learning support as well as administrative assistance and initial mental health counseling. The present survey reviews the most recent work (mainly in years 2023–2025) on AI-based chatbots for education and psychology, covering architectures, datasets,?evaluation measures as well as pros and cons and ethical issues. This review highlights research gaps and suggests future work aimed?at building integrated, ethical and human-centered chatbot systems in higher education.

Source: Iconic Research and Engineering Journals

DOI: 10.64388/irev9i7-1713505

Authors: Navjot Kaur, Dr. Rajinder Kumar (Associate Professor)

Institution: Guru Kashi University

Language: English

Topic: Artificial Intelligence in Education

Subfield: Information Systems

Field: Computer Science

Domain: Physical Sciences

SDG: Quality education

Open Access status: bronze

OpenAlex ID: W7123833690