Shifting attitudes about neurodiversity: Effects of an autism awareness session on coworkers’ perceptions in a European service centre workplace
Year: 2025
Type: article
Abstract: Neurodivergent people face significant barriers to obtaining and maintaining meaningful employment. Workplace stigma, rigid hiring practices, and a lack of neurodiversity awareness have all been shown to hinder inclusion. Set in the context of a centralized repair facility (service centre) for a medical device supplier and servicing company located in the Netherlands that recently engaged a specialist recruitment firm to hire an employee with autism, this study examined the ability of education to shift coworkers’ attitudes about autism. Existing employees completed a survey about their understanding and attitudes toward autism before and after attending a brief autism awareness session. We also interviewed the manager who oversaw onboarding and delivered the autism awareness session. The findings indicate a modest yet positive shift in employees’ attitudes about autism, reducing biases and workplace concerns. The managerial insights emphasize the importance of mindful preparation, a support structure, and a culture of inclusivity for ensuring long-term success. Our findings also reveal the importance of inclusion of the employee with autism at all stages. By providing real-world perspectives, this study highlights actionable strategies for improving autism awareness among coworkers and reducing stigma in the workplace. These findings underscore the need for organizations to implement proactive education-based practices to create workplaces where neurodivergent employees can thrive.
DOI: 10.65130/yt4kn1z
Language: English
Subfield: Safety Research
Field: Social Sciences
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W7124180843
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