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An Enterprise Marketplace for Unified Access to Multi-Cloud and Enterprise Products in a Large Banking Infrastructure

Year: 2026

Type: conference-paper

Abstract: We present the design and evaluation of an Enterprise Marketplace that unifies web-based access to multi-cloud and enterprise products within a large banking infrastructure. Building such a platform poses significant technical and organizational challenges, including the generalization of diverse APIs and the accommodation of heterogeneous user profiles. Our solution enables autonomous product publishing via a no-code interface, enforces multi-layered governance to ensure security and compliance, and integrates disparate providers through a standardized API. We demonstrate how this approach enhances product quality, producer autonomy, and user experience, supported by adoption metrics and operational data from a real-world deployment. Finally, we reflect on key lessons learned and persistent challenges after a decade of production use, serving over 200,000 users.

Source: IEEE/ACM International Conference on Software Engineering: Software Engineering in Practice (ICSE-SEIP)

DOI: 10.1145/3786583.3786914

Authors: Richard Casetta, Thomas Brisbout, Jean-François Tur, Mariam Barry, Julien Veybel, Jean-Michel Garcia, Nils Gesbert, Pierre Geneves

Institutions: Institut polytechnique de Grenoble, Centre National de la Recherche Scientifique, Institut national de recherche en sciences et technologies du numérique, Laboratoire d'Informatique de Grenoble, BNP Paribas (France)

Language: English

Topic: Service-Oriented Architecture and Web Services

Subfield: Information Systems

Field: Computer Science

Domain: Physical Sciences

SDG: Industry, innovation and infrastructure

Open Access status: hybrid

OpenAlex ID: W7124463097

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