Work

SME-TEAM: leveraging trust and ethics for secure and responsible use of AI and LLMs in SMEs

Year: 2026

Type: article

Abstract: Artificial Intelligence (AI) and Large Language Models (LLMs) are revolutionizing today’s business practices; however, their adoption within small and medium-sized enterprises (SMEs) raises serious trust, ethical, and technical issues. In this perspective paper, we introduce a structured, multi-phased framework, “SME-TEAM", positioning trust and ethics as a driving force for resilience, competitiveness, and sustainable innovation within the area of business analytics and SMEs.

Source: npj Artificial Intelligence

DOI: 10.1038/s44387-025-00065-z

Authors: Iqbal H. Sarker, Helge Janicke, Ahmad Mohsin, Leandros Maglaras

Institutions: Edith Cowan University, De Montfort University

Language: English

Topic: Ethics and Social Impacts of AI

Subfield: Safety Research

Field: Social Sciences

Domain: Social Sciences

Open Access status: gold

Estimated APC paid: $2,590

Funder: Edith Cowan University