Work

How AI chatbots reinforce green environments to shape customer satisfaction and loyalty

Year: 2026

Type: article

Study design: Observational Study

Source: International Journal of Contemporary Hospitality Management

DOI: 10.1108/ijchm-10-2024-1570

Authors: Ali Nawaz Khan, Zhang Hui, Naseer Abbas Khan

Institutions: Macau Millennium College, Hubei Engineering University, University of Sargodha

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

Funder: National Social Science Fund of China

OpenAlex ID: W7125928147

FWCI: 18.59

Cites: 46

Cited by: 5

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