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How and when digitalization sparks team resilience: A moderated mediation model

Year: 2026

Type: article

Abstract: Previous research has found that digitalization can bring new tools and resources to teams in the workplace, positively affecting team resilience. However, the enhancement of team resilience also requires interpersonal interactions within teams. In this study, which was based on team process theory, we administered a three???wave time???lagged questionnaire on the effects of digitalization to 343 employees across 71 teams. The results indicated that digitalization intensity within teams positively affected team reflexivity, which led to increased team resilience. Furthermore, cooperative team goals strengthened the effect of team digitalization intensity on team reflexivity, fostering the indirect effect of team digitalization intensity on team resilience through team reflexivity. These findings offer a new perspective on the antecedents of team resilience and the impact of digitalization, and may serve as a reference for managers seeking to enhance team resilience.

Source: Social Behavior and Personality An International Journal

DOI: 10.2224/sbp.15272

Authors: Jingli Xue, Chunhong Liu

Institution: Donghua University

Language: English

Topic: Team Dynamics and Performance

Subfield: Social Psychology

Field: Psychology

Domain: Social Sciences

Open Access status: diamond

OpenAlex ID: W7127356455

FWCI:

Cites: 4

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