Supply Chain-Performance Management Integration in Total Facilities Operation & Maintenance (KPI Driven Excellence for TFM – O&M)
Year: 2026
Type: article
Abstract: Total Facilities Management (TFM) organizations increasingly depend on end-to-end supply chains and data-rich performance systems to deliver reliable, safe, and sustainable operations. This conceptual manuscript proposes an integrated framework—TFM-SCPA (Supply Chain–Performance Alignment) that links strategic intent, supply-chain design, and KPI governance across strategic, tactical, and operational levels. Building on industry practice from India, the GCC, and Western markets, and reflecting lessons from COVID-19 disruptions, the paper articulates a KPI architecture, a resilience toolkit, and a pragmatic 12-month implementation roadmap. It was developed with testable propositions for future empirical research and provide a managerial playbook for O&M leaders seeking measurable, auditable value creation in availability, lifecycle cost, user experience, and sustainability.
Author: Dr. Sajesh Kumar C P
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W7127574968
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