Work

The impact of enterprise digital transformation on relationship performance: a moderated mediation model

Year: 2026

Type: article

Source: Industrial Management & Data Systems

DOI: 10.1108/imds-06-2025-0807

Authors: Qi Guo, Yong Wang, Chunhua Ju

Institutions: Zhejiang Gongshang University, Xi'an University of Finance and Economics

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Decent work and economic growth, Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W7128406509

FWCI: 10.25

Cites: 115

Cited by: 1

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