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Soft TQM practices and organizational performance: serial mediation by hard TQM practices and operational performance

Year: 2026

Type: article

Study design: Observational Study

Source: International Journal of Lean Six Sigma

DOI: 10.1108/ijlss-05-2025-0136

Authors: Ajit Pal Singh, Girma Ejeta Regasa

Institution: Ambo University

Language: English

Topic: Quality and Supply Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Decent work and economic growth, Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W7128425913

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Cites: 150

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