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Comparing Nonverbal Counterproductive Meeting Behaviors: When Trying to Be Subtle Backfires

Year: 2026

Type: article

Abstract: Counterproductive meeting behaviors (CMBs) are meeting behaviors that distract members from meeting goals. Using an expectancy violations theory lens, this study explored how subtle, nonverbal CMBs were perceived by meeting members. Additionally, this study considered how apologizing for the behavior may minimize negative perceptions of CMBs. Results showed that meeting members generally viewed subtle, nonverbal CMBs more negatively than the control condition. Further, mobile communication was perceived more negatively than arriving late, and apologies did not impact perceptions of subtle, nonverbal CMBs. These findings are explained in light of expectancy violations theory and apology research.

Source: Business and Professional Communication Quarterly

DOI: 10.1177/23294906251413692

Authors: Emily A. Paskewitz, Curry Wilson, Shelby Luttman, Sarah Devereux, Stephenson J. Beck

Institutions: University of Tennessee at Knoxville, North Dakota State University

Language: English

Topic: Team Dynamics and Performance

Subfield: Social Psychology

Field: Psychology

Domain: Social Sciences

Open Access status: hybrid

Estimated APC paid: $3,650

OpenAlex ID: W7128927310

FWCI:

Cites: 30

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