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Unleashing hospitality industry's performance: the influence of generative AI in driving explorative and exploitative innovations amid environmental dynamics

Year: 2026

Type: article

Source: International Journal of Productivity and Performance Management

DOI: 10.1108/ijppm-11-2024-0811

Authors: Salman Khan, Qingyu Zhang, Shafaqat Mehmood, Kashif Ullah Khan, Muhammad Zada Khan

Institutions: Shenzhen University, Wenzhou-Kean University, Universidad Autónoma de Chile

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

SDGs: Industry, innovation and infrastructure, Decent work and economic growth

Open Access status: closed

OpenAlex ID: W7129232015

FWCI:

Cites: 55

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