A study on the influencing factors of older adults dining satisfaction in community senior canteens based on grounded theory
Year: 2026
Type: article
Abstract: Introduction: Against the backdrop of a rapidly aging population, improving the quality of life for older adults has become an urgent issue. As an innovative model of elderly care services, community-based senior dining halls are gradually emerging as important platforms for promoting active aging in China. Methods: Based on grounded theory, this study adopts senior community canteens in China as a case study and conducts in-depth interviews with 30 older adults who dine there regularly. It systematically explores the key factors influencing dining satisfaction among older adults in community dining settings. Results: The findings reveal a progressive mechanism of "environmental stimuli personal appraisal behavioral response" in shaping dining satisfaction. Specifically, the physical environment and service interactions serve as foundational drivers of environmental stimuli; cognitive evaluation and emotional response play moderating roles in the personal appraisal stage; and behavioral responses, such as dining frequency and place attachment, ultimately reflect satisfaction levels. Discussion: The study further proposes four optimization strategies: institutional demand orientation, emotional spatial design, personalized services, and companion-oriented governance. These offer localized policy recommendations for governments and communities to advance active aging.
Source: Frontiers in Public Health
Authors: Yanyan Sun, Jiongling Wu
Institution: Shanghai Normal University Tianhua College
Language: English
Subfield: General Health Professions
Field: Health Professions
Domain: Health Sciences
Open Access status: gold
Estimated APC paid: $3,801
Funder: Shanghai Normal University
OpenAlex ID: W7129646198