Work

Does treating customers badly increase employee social loafing? The role of disidentification, collective guilt, and moral attentiveness

Year: 2026

Type: article

Study design: Observational Study

Source: International journal of organizational analysis

DOI: 10.1108/ijoa-02-2025-5236

Authors: Syed Khalil Ahmed, Ghulam Murtaza, Marc Ohana, Rahman Khan, Qurat-Ul-Ain Talpur

Institutions: Université de Pau et des Pays de l'Adour, IAE Paris - Sorbonne Business School, Université Paris 1 Panthéon-Sorbonne, Kedge Business School, Paris School of Business

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W7130508380

FWCI:

Cites: 114

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