Year: 2025
Type: dissertation
Abstract: Higher education advancement professionals play a vital role in sustaining institutional missions through fundraising, alumni relations, and external engagement. While the field provides meaningful opportunities to support students and institutional growth, professionals often experience challenges with workload, leadership, recognition, and organizational culture that affect job satisfaction. This qualitative study, guided by the Situational Occurrences Theory of Job Satisfaction, explored the lived experiences of advancement professionals at U.S. higher education institutions. Three research questions examined factors that influence job satisfaction, the influence of situational characteristics of campus climate, and the role of situational occurrences. Semi-structured interviews revealed seven themes: sense of mission and institutional pride, leadership involvement, professional growth and career advancement, workload, burnout, and staffing, team culture and relationships, work structures, and recognition and value of advancement work. Findings show that both structural and cultural aspects of campus climate shape job satisfaction and influence retention. Implications suggest that institutional leaders can improve satisfaction by aligning mission with daily practice, strengthening communication, addressing workload, and embedding recognition into organizational culture. By centering advancement professionals’ perspectives, this study contributes strategies for supporting professional well-being and strengthening higher education institutions.
Author: Blockley, Caylin Jordan
Language: English
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W7134149366
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