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THE EFFECT OF KNOWLEDGE, BELIEF, PRODUCTS, SERVICES, AND RELIGIOSITY ON SAVING INTEREST (Case Study on Customers of PT. Bank Syariah Indonesia in Malang City)

Year: 2024

Type: article

Abstract: The purpose of this research is to find out the effect of knowledge, trust, products, services, and religiousity on interest in saving in customers of PT. Bank Syariah Indonesia in Malang City. This study used a descriptive quantitative approach to data collection using questionnaires. The population of this study was customers of PT. Bank Syariah Indonesia Malang City and determination of samples using non-probability sampling techniques using Malhotra's theory which produced 120 samples obtained from 24 x 5 (number of indicators on research). The research results show that: 1) Knowledge (X1) has no effect on Interest in Saving in customers. 2) Trust (X2) has no effect on Interest in Savings in customers. 3) Product (X3) has no effect on Interest in Savings in customers. 4) Religion (X5) has no effect on interest in saving customers. 5) Service (X4) has an effect on interest in saving customers. 6) Knowledge, Trust, Products, Services, and Religion simultaneously affect Interest in Savings in customers.

Source: Research Repository Universitas Islam Negeri Maulana Malik Ibrahim (University of Southampton)

Authors: Kurnia Putri, Fatkhiyyah Ramadhanti, Hasan, Irmayanti

Institution: Universitas Islam Negeri Maulana Malik Ibrahim

Language: English

Topic: Islamic Finance and Banking Studies

Subfield: Accounting

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W7134364366

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