Year: 2026
Type: conference-paper
Abstract: The article addresses the challenges and opportunities of the older workforce when implementing artificial intelligence (AI). Rapid technological advancements are changing the workplace, requiring new competencies and adaptability. The older workforce faces various challenges, such as technological anxiety, complex user interfaces, decreased trust in AI, and fear of job loss. Additionally, social and organisational factors, including technological ageism and insufficient inclusion of the older workforce, further complicate the situation. Successful AI implementation requires a comprehensive and inclusive approach, including technology adjustment, training programs, and fostering psychological safety and open communication. Principles of lifelong learning, intergenerational mentorship, and ethically designed AI systems can significantly reduce resistance to new technology and improve attitudes toward AI. This new technology should not be seen as a threat but rather as a tool to complement existing knowledge and productivity within the organisation.
Authors: Tomaž Zorjan, Maja Meško
Institution: University of Maribor
Subfield: Demography
Field: Social Sciences
Domain: Social Sciences
Open Access status: gold
OpenAlex ID: W7138307092