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Exploring AI for enhancing palliative cancer care in remote settings: A co-creation study with healthcare professionals

Year: 2026

Type: conference-paper

Abstract: Palliative care is in demand with an aging population and rising cancer and chronic disease cases. Remote palliative care expands access to services, allowing patients to receive specialist care in the comfort of their homes. Advances in artificial intelligence (AI) hold potential to deliver more holistic and personalized support throughout the remote palliative care pathway, and various AI-driven solutions have been introduced in healthcare. However, many of these solutions fail to be implemented due to insufficient attention to user needs and care context. To address this gap, this study takes a co-creation approach involving 11 healthcare professionals (HCPs). From HCPs’ perspectives, we map out challenges in the current remote palliative care pathway and explore where and how AI could contribute to more holistic care. By showcasing a tailored co-creation process, five opportunity areas, and practical design examples developed with HCPs, this study advances knowledge on designing user‑centered AI in healthcare.

Source: Extended Abstracts of the CHI Conference on Human Factors in Computing Systems (CHI EA)

DOI: 10.1145/3772363.3799289

Authors: Chan Mi Kim, Boyd N. van Den Besselaar, Marinella P. J. Offerman

Institutions: Erasmus MC, Erasmus MC Cancer Institute

Language: English

Topic: Palliative Care and End-of-Life Issues

Subfield: Public Health, Environmental and Occupational Health

Field: Medicine

Domain: Health Sciences

SDG: Good health and well-being

Open Access status: hybrid

OpenAlex ID: W7140082012

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