Work

A Hybrid Supervised-LLM Pipeline for Actionable Suggestion Mining in Unstructured Customer Reviews

Year: 2026

Type: conference-paper

Abstract: Aakash Trivedi, Aniket Upadhyay, Pratik Narang, Dhruv Kumar, Praveen Kumar. Proceedings of the 19th Conference of the European Chapter of the Association for Computational Linguistics (Volume 5: Industry Track). 2026.

Source: Conference of the European Chapter of the Association for Computational Linguistics

DOI: 10.18653/v1/2026.eacl-industry.61

Authors: Aakash Trivedi, Aniket Upadhyay, Pratik Narang, Dhruv Kumar, Praveen Kumar

Institutions: Birla Institute of Technology and Science, Pilani, VMware (United States)

Language: English

Topic: Sentiment Analysis and Opinion Mining

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: hybrid

OpenAlex ID: W7140087257

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